Services · AI advisory engagements
AI advisory engagements.
Fixed price. Fixed scope. Every deliverable to an agreed standard.
These are the published engagements for the AI Advisory & Readiness line: Diagnose, Strategise, Transform, and the ongoing improvement model. Our other five service lines are scoped to your situation: book a discovery call for those.
Upgrade credits apply: 100% of Diagnose credits toward Strategise (60-day window), 50% of Strategise credits toward Transform (90-day window).
Prices shown for your region, exclusive of tax. VAT/GST may apply. See terms.
Start small
Start small.
Two fixed-price products to get a first read this week, no call needed. Each is fully credited toward Diagnose.
Operator Teardown
£500
Async · about 3 business days · no call
A written teardown of one nominated workflow or queue (triage routing, macro and tagging hygiene, the first-response path): what's costing steps and time, the three to five highest-leverage fixes ranked, and where native already covers it. 100% credited toward Diagnose within 60 days.
Request proposalBenchmark Snapshot
£950
Async · you supply a metrics export
A fixed benchmark of your core service metrics (first-response time, resolution time, CSAT, cost to serve) against operator-grade reference ranges for your size and sector, with a one-page read-out of where you're behind. You walk away with a baseline you own. 100% credited toward Diagnose within 60 days.
Request proposalTier 1
Diagnose.
Low-friction entry. Designed to start the relationship and surface the tensions that inform a larger engagement. 100% credited toward Strategise if committed within 60 days.
Strategic Diagnostic Session
£3,000
Half-day including prep
90-minute structured session on a specific pillar topic. Preparation, delivery, structured output document, recommended next steps.
Request proposalExecutive Briefing
£2,500
Half-day including prep
60–90 minute session with senior leadership on a specific pillar. Preparation, delivery, written Opportunity Brief summarising findings.
Request proposalRapid Compliance Scan
£5,000
2–3 days
Desktop review of planned AI use cases against EU AI Act risk tiers. Written classification with key obligations flagged. No interviews.
Request proposalTier 2
Strategise.
The workhorse tier. Fixed scope, and every Strategise engagement produces a board-ready artefact. 50% credited toward Transform if committed within 90 days.
Recommended
AI CX Readiness Assessment
£12,000
1–2 weeks
Full facilitated assessment. 6–10 stakeholder interviews, documentation review, seven-dimension maturity scoring, gap analysis, EU AI Act classification, prioritised roadmap. Written report plus presentation.
Request proposalAI Vision Workshop
£8,000
Half-day + 2 weeks documentation
Half-day workshop with senior leadership. Pre-workshop questionnaire, industry benchmarking, four structured exercises, post-workshop documentation.
Request proposalCompliance & Governance Review
£12,000
1–2 weeks
Full regulatory mapping. Risk classification register, DPIA scoping, governance framework recommendations. EU AI Act, GDPR/UK GDPR, sector-specific regulation.
Request proposalData & Knowledge Readiness Assessment
£10,000
1–2 weeks
Focused assessment: knowledge base quality, data architecture, integration readiness, AI data fitness. Scorecard plus remediation roadmap.
Request proposalStrategic AI Readiness Pack
£20,000
3–4 weeks
Bundle: full Readiness Assessment + AI Vision Workshop + Data & Knowledge Review + board-ready Transformation Report. About £10,000 less than buying the components separately.
Request proposalTier 3
Transform.
For organisations ready to act on the strategy. Milestone-based payment structure; milestone deliverables held to agreed standard.
Business Case Co-Creation
£25,000
3–4 weeks
Multi-dimensional business case: use case prioritisation, financial modelling, investment and payback analysis with sensitivity modelling, KPI framework, board-ready executive summary.
Request proposalOperating Model & Change Programme Design
£40,000
4–8 weeks
Target operating model for AI-augmented service operations. Role impact analysis, team structure design, upskilling programme, change management plan, adoption framework, AI Centre of Excellence charter.
Request proposalTechnology Validation Sprint
£25,000
3–4 weeks
Problem discovery, PoC design, build, evaluation using client data. Success criteria, results report, production pathway assessment, go/no-go recommendation.
Request proposalAI Transformation Programme
£75,000–£100,000
3–6 months
End-to-end advisory across multiple pillars: vision, business case, readiness, architecture, people, governance, technology validation.
Request proposalOngoing improvement
Ongoing improvement.
Not a line of its own, and not an open-ended retainer. After a first engagement, work continues as named improvement cycles (quarterly reviews, reassessment and defined pieces of advisory) each tied to an agreed outcome.
Quarterly Business Review
£3,000 per QBR
Quarterly
Structured review of AI performance vs KPIs, optimisation recommendations, maturity progression assessment, expansion planning.
Request proposalImprovement Cycle
£3,000 per quarter
Fixed 3-month cycle
A fixed three-month improvement cycle of senior advisory tied to an agreed outcome: guidance, regulatory updates, strategy review, stakeholder presentations. Priced per quarter for the full cycle. Renewed by agreement, never open-ended.
Request proposalAnnual Readiness Re-Assessment
£8,000
Annual
A repeat-client re-assessment, re-scored against the baseline we already hold. Because we start from your existing maturity scores and roadmap rather than from scratch, it's faster and cheaper than the first full readiness assessment: measure progress, update the scores, refresh the roadmap.
Request proposalUpgrade credits
Commit to the next tier in the window and we credit your earlier fees against it.
- Diagnose → Strategise: 100% of Diagnose fees credited, within 60 days.
- Strategise → Transform: 50% of Strategise fees credited, within 90 days.
Still deciding which tier fits?
Not sure where to start? Apply for a funded assessment. Already have a defined project? Book a discovery call. Want a paid diagnostic with a written output? Start with Diagnose.